GPAQ & DoH Survey Results

GPAQ Survey Results

Carried out within the practice

 Question

 Practice Score

 National Score

Satisfaction with reception staff

 85

 77

Satisfaction with phoning GP for advice

 75

 59

Satisfaction with availability of GP

 74

 69

Satisfaction with phoning the practice

 74

 59

Satisfaction with Drs/Nurse caring and concern

 93

 84

DoH Patient Survey Results

Carried out by MORI on behalf of the Department of Health

Satisfaction with phone access

 99

 87

Satisfaction with opening hours

 88

 82

Ability to get appt within 2 working days

 93

 87

Booking appts more than 2 days ahead

 99

 78

Seeing a specific GP

 97

 88

GP discussing choice of hospital

 100

 93