Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998 and GDPR. Any request for access to notes by a patient, patient’s representative or an outside body will ... [continue] Access to medical records
Complaints and compliments
We want to hear what you have to say. We use complaints and comments from patients to improve the services we provide. We also conduct an annual patient survey, which you ... [continue] Complaints and compliments
GDPR privacy Policy
Collaborative Working arrangements across North Northumberland General Practice We have been working hard with our primary care network to ensure that whatever challenges we may face in the coming months we can ... [continue] GDPR privacy Policy
How to register
We welcome new patients to our practice. Patients can register at the practice if they live within the practice boundary by completing a registration form. You can ask for a form ... [continue] How to register
Named GP
All patients at Gas House Lane Surgery (including children) have now been allocated a named GP who is responsible for patients’ overall care at the practice. This will have no ... [continue] Named GP
Patient confidentiality
Everyone working in the NHS has a legal duty to maintain the highest level of confidentiality about patient information. Your medical history is recorded on our computer system and in ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It would help us to run the surgery ... [continue] Patient rights and responsibilities
Practice boundary
Please check before you register to ensure you are inside our practice boundary.
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
This practice will not tolerate violence or abuse against its staff. In situations where we feel that threatening behaviour has occurred the individual concerned will be informed in writing of ... [continue] Violent or abusive behaviour
Test Results
Patients having blood and other tests are quite understandably keen to know if there is anything wrong with the tests or not. Various tests take different times to come back: ... [continue] Test Results
New Hay Fever and Allergy Medication Prescribing Rules
Hay Fever And Allergy Medication Changes to local NHS policy on prescribing hay fever medication In line with NHS England and other North East Clinical Commissioning Groups we no longer ... [continue] New Hay Fever and Allergy Medication Prescribing Rules
Fear of Flying Treatment
At Gas House Lane Surgery we do not prescribe Diazepam and other medications for fear of flying on NHS Prescriptions. This is because of lack of evidence for the use ... [continue] Fear of Flying Treatment
Date published: 08/10/2014
Date last updated: 22/10/2014
