Some comments from recent Patient Feedback:
- “Appointment was on time. Doctor was extremely helpful and informative. Put me at my ease.”
- “Lady on reception I spoke to was really helpful, she really tried her best to speak with a Dr and appointment was arranged, as I was very concerned”
- “Friendly and professional staff. The practice is well organised”
- “Been with the practice a long time, have confidence particularly in my GP Dr Evans.”
- “Helpful but polite staff. Nothing is too much bother and also do what they say they will.”
- “We have been with the practice since 2006 and found the service excellent”
- “Kind caring very efficient . Great reception team excellent pharmacy. Nursing team are very approachable. The best Surgery ever.”
- “Waited 15 minutes over scheduled appointment time.”
- “Very good medical care, good appointment system and lovely clean modern practice.”
- “We have had excellent service at all times, especially throughout lockdown, all regular monitoring continued. It has always been easy to talk to someone and if necessary get a face to face appointments.”
- “It looks like the practice can’t cope with its current demand. Two weeks for a GP appointment- really?”
- “I was impressed by the response and know of people in Morpeth dissatisfied with the support offered by other surgeries.”
- “Staff on reception really helpful. Caroline the pharmacist is such a lovely lady very caring. Always polite, friendly, and has time to speak to you.”
- “I have always experienced great care and I have been with the practice for nearly fifty years.”
- “It was easy to get an appointment and to get through to speak to someone on the phone. Waiting area was not busy and it was easy to get parked and get a chair in the waiting area.”
- “spoke with the receptionist Moira and she was really kind and helpful with my query. very kind”
If you have any comments or feedback for the Practice please complete the Patient suggestions or Friends and family test forms.
